Consular matters and civil documentation in Australia
Registrations, passports, certificates, civil marriage. These processes come with deadlines, specific documentation and little room for error. The Big Helper organises everything so you can get it done without stress or surprises.
300+ Brazilians supported
over three years of The Big Helper in Australia.
Who this service is for
This support may be right for you if you:
You need to sort out matters with the Brazilian consulate and don't know where to start
You are getting married or formalising a de facto relationship in Australia and want to make sure everything is done correctly
You have had a baby in Australia and need help registering your child and understanding the next steps
You have tried to sort it out yourself and got lost in the requirements, deadlines or documentation
About the service
What this service involves and how we can help
Living outside Brazil doesn't mean leaving your civil life behind, and handling consular matters from a distance can be far more complicated than it seems.
Complete support for processes that require organisation and attention to detail
The Big Helper guides, organises and supports Brazilians through consular and civil processes in Australia, remotely or in person as needed. Each process has its own requirements, deadlines and paperwork, and The Big Helper's support makes sure nothing slips through the cracks.
- Birth registration for children born in Australia
- Brazilian passports
- Birth, marriage and death certificates
- Electoral enrolment
- Civil marriage in Australia
- Recognition of de facto relationships
the big helper
Making life easier for immigrants in Australia
Our role is to act as a bridge between you and the systems, services and processes that can often feel confusing, bringing organisation, guidance and support at every step.
3 years helping Brazilians in Australia
Hands-on experience with real, everyday processes, focused on avoiding mistakes and making decisions simpler.
Personal, one-on-one support
Every situation is assessed individually, with direct support and no generic answers or one-size-fits-all solutions.
Support at every stage of settling in
From documents and processes to everyday situations, with ongoing support whenever you need it.
Juliane Leite
My name is Juliane Leite. I’m Brazilian and an immigrant.
I grew up on the outskirts of São Paulo and studied Social Sciences at the Federal University of São Paulo (Unifesp).
At 21, I left Brazil to learn English in Dublin, Ireland. I spent four years there as a student, experiencing first-hand the challenges that only immigrants truly understand.
With limited opportunities in Europe and visa restrictions narrowing my options, I decided to change course and move to Australia: the land of opportunity, as I had heard it described.
And that is exactly what I found. Australia has brought many milestones and achievements into my life, including the opportunity to call this country home.
My work supporting immigrants began unexpectedly: I started by helping people I knew, who then referred others to me. Over time, I realised this was the path I wanted to follow.
Because sometimes, all we need is a helping hand, whether it’s for a simple task or a more complex everyday challenge: making a phone call, visiting the bank or attending a specialist appointment.
I’m here to help.
testimonials
What our clients say
faq
Frequently asked questions
Does The Big Helper come with me to the consulate in person?
It depends on the case. Some processes can be handled remotely, with guidance and help organising documents. When needed, in-person support is also available.
Does The Big Helper only work with Brazilians?
The service is mainly aimed at Brazilians and immigrants who speak Portuguese or Spanish. For Brazilian consular processes specifically, support is for Brazilian citizens in Australia.
How long does it take to sort out a consular process?
Timeframes vary depending on the type of process and the consulate’s workload. The Big Helper advises on expected timeframes and follows each stage to avoid unnecessary delays.
Can I use the service for just one part of the process?
Yes. Every case is assessed individually and support can be engaged for specific stages as needed.
Have a consular or civil matter to sort out?
Tell us about your situation and The Big Helper will map out the best way forward with you.